Immigration & Visas, Living, Retirement, Working

Get Accompanied Assistance at Mexico’s Immigration Office

When you have an immigration procedure to file in Mexico and would like accompanied assistance at the immigration office, our associates can help

Mexico Residency Cards and Paperwork

When you need to attend an immigration office in Mexico to file your residency application paperwork, our associates can help with accompanied assistance at selected locations.

This service saves you time and helps avoid common mistakes made by applicants. Accompanied Assistance provides a combination of tele-support and in-person accompaniment at the immigration office in Mexico. Our associates consult with you, and check that your supporting documentation is in good order. They prepare the application forms and letters, arrange your filing appointment, and meet you in-person at the immigration office to help you file.

Our associates can provide accompanied assistance

Accompanied assistance provides all the benefits of our associates’ tele-assistance consultation and paperwork completion, with added benefits including:

  • Attending the immigration office ahead of time to request your appointment or to wait in line early in the morning so you don’t have to do this.
  • Printing out and organizing all the paperwork and forms ready for you to sign and file the application.
  • Meeting with you in person to guide you through the procedures.
  • If the immigration office raises any issues with forms or letters, the associate can swiftly correct and reprint papers for you, minimizing the disruption time.
  • If you need to return another day to complete the process, they will meet you again at no additional charge.

Locations in Mexico

Accompanied assistance is currently offered in:

  • Mexico City.
  • Chapala/Ajijic.
  • Guadalajara.
  • Mérida/Progreso.
  • Nuevo Vallarta/Riviera Nayarit.
  • Puerto Vallarta.

How the Accompanied Assistance service works

Accompanied Assistance provides a combination of tele-support and in-person accompaniment at the immigration office in Mexico.

Stage Accompanied Assistance
Initial Consultation The service begins with a personal consultation. Our associate will consult with you to understand your situation, describe the relevant application procedures, and plan your customized accompanied support service.
Tele-support for Mexican Consulate procedures If your procedure involves an appointment at a Mexican Consulate, our associate will provide tele-support for this stage, including identifying a suitable consulate, help with appointment booking, and support to help you prepare for your interview at the Mexican Consulate, including review of your supporting documentation for accuracy and completeness.
Preparatory work To prepare for your procedure, our associate will send you a customized checklist of the documents you need to gather. They’ll ask for copies of some documents you’ll need to send to them in advance so they can pre-prepare your application.
Forms and letters The associate will correctly complete all the application forms and write the covering letters, in Spanish.
Scheduling Our associate will coordinate with you about dates for your intended procedure and filing that are mutually convenient, and which meet the stipulated deadlines for the procedure.
Immigration Office appointment Depending on the location, our associate will either attend the immigration office ahead of time to obtain an appointment date for you, or they will line up early in the morning to hold your place in the line for a service token on the day you intend to file, and you’ll take your place in the line at around 8:30AM.
Accompaniment Our associate will meet you outside the Immigration Office on the agreed date to file your procedure. Your filing docket(s) will be printed and organized for you to sign and hand-over to the immigration official when you file your procedure—so you’ll be fully prepared.
Filing the procedure You’ll be given detailed guidance about what to do at the immigration office on the day. If the associate cannot accompany you inside (some offices allow facilitators in, others don’t) they will provide you with detailed instructions about what to do when you enter.

When your turn is called, you hand over the docket of papers our associate prepared and wait for the immigration official to review and process the application. When it’s approved, your photograph and fingerprints will be taken digitally.

Your residency card might be issued that same day; otherwise, you will be given a file number and be invited to return another day to pick-up your residency card.

Leaving the immigration office The associate will leave with you, or if they are not allowed in, they’ll be waiting outside of the immigration office to meet you. When you have your card, they will check that everything is in good order before you leave.

If you need to return another day to pick up your residency card, the associate will accompany you again and there is no extra fee if this happens.

Remember that our associates cannot guarantee timescales or obtain preferential treatment for any application.

This is not a line-hopping service

Our associate assists and guides you through the procedures in good time, but cannot obtain preferential treatment for any applicant, and they cannot guarantee appointment date availability or ‘fast-track’ appointments or processing time scales at the immigration office.

Accompanied Assistance Service Plans & Fees

Our associates charge a fixed fee per person for the accompanied service at immigration offices in Mexico.  Fees vary depending on the location.  You must pay the government fees separately.

All service plans include an initial consultation by phone/videocall/email/chat, confirmation of the required procedures, completion of the forms and letters, custom checklist of documents you’ll need to carry, and in-person accompaniment at the immigration office in Mexico.

Service Plans Service Fees
First time residency applications
When you intend to apply for residency, this service plan combines tele-assistance for the Mexican Consulate appointment and interview and accompanied assistance to exchange your visa for a residency card at one of these selected locations in Mexico >
Fee Per Person
Mexico City US$440
Chapala/Ajijic US$380
Guadalajara US$350
Mérida/Progreso US$390
Nuevo Vallarta US$440
Puerto Vallarta US$440
Visa to residency card exchange
If you already have a residency visa issued by a Mexican Consulate, get accompanied assistance to exchange your visa for a residency card at one of these selected locations in Mexico >
Fee Per Person
Mexico City US$300
Chapala/Ajijic US$280
Guadalajara US$250
Mérida/Progreso US$250
Nuevo Vallarta US$340
Puerto Vallarta US$320
Residency card renewal
When you have an existing Residency Card and want to renew your status, get accompanied assistance to renew your residency card for further years at one of these selected locations in Mexico >
Fee Per Person
Mexico City US$300
Chapala/Ajijic US$280
Guadalajara US$250
Mérida/Progreso US$250
Nuevo Vallarta US$340
Puerto Vallarta US$320
Change from Temporary to Permanent residency
After four consecutive years of holding temporary residency (2 years if married to a Mexican National) get accompanied assistance to change from temporary to permanent at one of these selected locations in Mexico >
Fee Per Person
Mexico City US$300
Chapala/Ajijic US$280
Guadalajara US$250
Mérida/Progreso US$250
Nuevo Vallarta US$340
Puerto Vallarta US$320
Family Unit residency applications
If you’re married to a Mexican National or have certain other family connections in Mexico, get accompanied assistance to apply for residency at one of these selected locations in Mexico >
Fee Per Person
Mexico City US$300
Chapala/Ajijic US$340
Guadalajara US$320
Mérida/Progreso US$250
Nuevo Vallarta US$400
Puerto Vallarta US$375
Lost residency card – Inside Mexico
If you lost your residency card while inside Mexico get accompanied assistance apply for residency at one of these selected locations >
Fee Per Person
Mexico City US$300
Chapala/Ajijic US$280
Guadalajara US$250
Mérida/Progreso US$250
Nuevo Vallarta US$340
Puerto Vallarta US$320
Lost residency card – Outside Mexico

If you lost your residency card while you are outside of Mexico get tele-assistance with the Mexican Consulate procedure abroad and accompanied assistance at the immigration office in Mexico to get the card replaced.

Fee Per Person
Mexico City US$440
Chapala/Ajijic US$400
Guadalajara US$370
Mérida/Progreso US$440
Nuevo Vallarta US$460
Puerto Vallarta US$440
Personal details update

When you move home, change marital status or nationality, or change jobs, get accompanied assistance to file a change notification at one of these selected locations in Mexico >

Fee Per Person
Mexico City US$180
Chapala/Ajijic US$250
Guadalajara US$250
Mérida/Progreso US$150
Nuevo Vallarta US$300
Puerto Vallarta US$300
Regularization procedure

If you allow your residency card to expire or need to do other ‘regularization’ procedures related to residency, including the RNE Special Procedure, get accompanied assistance at one of these selected locations >

Fee Per Person
Mexico City US$400
Chapala/Ajijic US$340
Guadalajara US$320
Mérida/Progreso US$350
Nuevo Vallarta US$400
Puerto Vallarta US$375

Questions before you request the Accompanied Assistance service

If you have a question about how the Accompanied immigration assistance service works before you make the request, please contact us.

Make a service request

To hire our associate, please complete the request form below.

What happens next?

  • After you complete the form, our immigration assistance associates will contact you directly to request 50% of the accompanied assistance fee in advance.
  • When you’ve paid, they’ll get in touch to schedule your initial consultation and begin the service.
  • Mexperience will send you an email to confirm these details.

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    Request Confirmation

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