Comments on: Wireless Home Internet Services in Mexico

By: Dave Holmquist

Dave Holmquist — Mon, 04 Apr 2022 13:49:43 +0000

Had Telcel internet here in Costalegre area. Gave it up because of its limited bandwidth which had little access and SLOW speeds when the tourists were here for weekends or holidays. Now I use StarGo satellite dish for internet only@ 10 mbps for 959 pesos/month. It’s reliable except for cloudy weather with rain.

By: GATO

GATO — Tue, 28 Sep 2021 02:24:56 +0000

Will Telcel wireless home produce an Utility Bill (Comprobante) that can be used for proof of address? gracias

By: Mary Jo Drake

Mary Jo Drake — Wed, 22 Sep 2021 23:31:30 +0000

We have had a VPN router for at least 5 years and, generally, know how to make it work with telmex. We have a telcel en casa modem as a backup. Cannot get the VPN router to work with it. It broadcasts a signal but no internet. We can turn on the VPN on our phones and the VPN will function. Bit of a longshot but do you have any insight into why the VPN router isn’t functioning when connected to the telcel modem. Thanks.

By: Sharon

Sharon — Sat, 10 Jul 2021 11:37:51 +0000

In reply to Mike Rawson. What did you mean “more than we were expecting Mike?” In a good way?

By: Kelly Vergara Cogollo

Kelly Vergara Cogollo — Tue, 15 Jun 2021 03:58:01 +0000

I would not buy the Telcel MiFi product for the simple reason that they lock you into a 24 month plan. The SIM card is locked to the modem and the modem only has 12 months warranty. I have a ElTel modem, 20 months in it no longer works. I’m stuffed, cannot put SIM card in another device and contract has not got long enough to do anything useful

By: Mexperience

Mexperience — Tue, 15 Dec 2020 15:40:27 +0000

In reply to Tony Lent. Hi Tony, You can get details of the packages by following the links in the article above. The service is self-installed and requires you to sign a contract of at least 12 months, depending on the region. Services are offered by Telcel and AT&T, not Telmex (Telmex offers fixed line services).

By: Tony Lent

Tony Lent — Mon, 14 Dec 2020 18:29:24 +0000

Hello Mexperience – does TelMex offer Prepaid Internet Service? If so, do you have any details e.g. can you do self-installation, how much does it cost to get started, how much is the monthly service?

By: howard

howard — Tue, 06 Oct 2020 13:00:51 +0000

In reply to Sandra. Which company has the fastest, most reliable internet service in Hacienda De La Labor?

By: Mexperience

Mexperience — Tue, 01 Sep 2020 18:39:12 +0000

In reply to Ron W Starr.

Hello Ron, thank you for your note and comment about this. As of now, AT&T continue to offer their “Internet en casa” product, but we will check into this and monitor it: if they exit the market, we’ll be sure to update the information about that.

In regard to the wireless service speeds: the “contention ratios” (the number of people feeding-off a ‘cell’ vis-a-vis the physical capacity of that ‘cell’) always determines the amount of bandwidth (speed) available. So a lack of physical infrastructure capacity in your local ‘cell’, or an increase in the number of people using that cell [either customers using the modem service or travelers using their mobile phones for data on that cell] –or a combination of these–, will impact the service level [Mbps/sec] you get.

If you absolutely rely on internet (e.g. for work) a fiber optic line into your home is by far the best solution, with the modem service kept as a backup in case of service failure on your fiber.

By: Ron W Starr

Ron W Starr — Tue, 01 Sep 2020 17:48:06 +0000

I was in an ATT office in Ajijic yesterday, and was told by an agent that ATT Mexico is getting out of wireless internet (Internet en Casa) and is no longer supporting it. I was there to ask if my lousy service (between zero and three MB/second) could be fixed, since I’m paying for up to 10 MB/sec.

Has anyone else heard this? I can’t find anything on Google.

I’ve signed up for fibre-optic with a local company (Ilox Communications) but it will be three to four months before it can be installed.

By: Guadalupe Flores

Guadalupe Flores — Thu, 30 Jul 2020 13:22:24 +0000

Is this in baja california too. Los Algodones

By: Mexperience

Mexperience — Mon, 13 Apr 2020 15:51:29 +0000

In reply to Anthony Lee. Hi Anthony -- connect to the AT&T/Telcel websites (links in the article) and you can find your nearest lcoal distributor that way.