Hi Grace

1. When you are using a Mexican cellphone outside of Mexico:
– you don’t pay for any incoming calls or texts
– people who dial your Mexican cellphone to call you will pay whatever their carrier charges them to call a Mexican number

2. It’s a good idea to prefix numbers on your phone with the country code e.g. +52, +1 etc. to ensure messages are properly routed.

See also:
https://www.mexperience.com/mexico-simplifies-telephone-dialing-rules/

Thanks

Get the app called “textnow”. Gives you a free North American phone # you can text and call to anywhere in US and Canada from anywhere in the world for free.

when I try to call united States 800 with Telcel using 001 880, I get message that call is not free and you will be charged, so I hung up and did not continue, because when your trying to get some answers from bank and credit card questions you can get put on holds and switched to different customer service reps and then disconnected and have to start all over again.

any other plans to try.

Thanks

Hello Mary David,
Were you able to keep your original U.S. cell phone number when the Mexican based company unlocked your phone?

Hi Wendy. Thanks for bringing up WhatsApp. 90% of my cell phone calls and messages are via WhatsApp. Including video calls with friends/family in the US. It works most everywhere in the world. It’s pretty much the preferred line of communication in Mexico.
I do also have the 30 day, 200 peso service from Movistar. Unlimited calling/texting for Mexico, US and Canada. Includes 3 gigs of data. Most social media does not count against your gigs and is unlimited.

Hi Mary. I had landline/internet services from Telnor for several years. Very happy with the service. I have moved to a condo complex that is pre-wired for Izzi only. Although the service is equivalent to Telnor, the equipment is not. Telnor has modern discreet wiring…Izzi still uses that old black coax cable. And after a teaser period your rates end up being about 50 pesos more than Telnor.
I’m not promoting one over the other, and everyone’s needs are different. However, Telnor is a better fit for me. At least until I can find a solution for the ugly Izzi coax.

Hi Jake

Virtually every calling plan from a Mexican cell phone company (phone with Mexican SIM card and number) offers unlimited telephone calls to any Mexico, US and Canadian landline or cellphone number.

Are there any cell phone companies in mexico that have plans where you can just plain call canada from your cell phone like any other call?