Hi Len, as the “Internet en tu casa” service from Telcel (and equivalents from other service providers) use a modem with a SIM card, it is necessary to register them as well.

We recommend you visit your Telcel customer service center, where they will be able to link your registered cell phone number with the number on the SIM card in your modem. Users can have up to 10 devices registered in their name.

Agree. It’s the next step to keeping us under surveillance through digital ID. The excuse is crime. Well those of us that are not criminals are being treated as such. This is a global scam.

Instead of complying, stand with Mexicans and organizations like R3D and reject this invasion of privacy and government overreach!

but ultimately it bombs out with error message anyway
I will have to seek a Telcel Attention Center when return to Mexico but that is after June 30. going to cause problems with some things that require 2FA. (Live part time in Mexico)

Yes. Where you bought your phone is irrelevant. (No snark intended) For example I bought my phone on US Amazon. But, I have Mexican sim/cell service so I must register as well which I will do through my service provider’s website.
Just as a side note I have been receiving at least 6 spam calls a day recently. I think it could be fraudulent folks trying to have me register through them. I never answer the calls so not confirmed info.

Hi Vera

You don’t need to register your Canadian SIM card in Mexico; however you do need to register your Mexican SIM card to prevent it being suspended.

The process is nearly identical to the one that banks use when you register online: they first ask for a photo of your passport, and then a ‘selfie’ routine begins: you’re asked to look directly at the camera, then left/right, up/down.

At the end of the process, you get a confirmation screen (and SMS message) with a file registration number. I’ll keep the file number for reference, just in case.

Shawn , you are correct. Here it is March 23 and I tried the process several times each step is complete and then it tells me they couldn’t verify me.

As far as I can tell, the system just doesn’t work and I hope I don’t lose my number come June 30.

To help cut down on fraud and other crimes

Hola. A little confused . I have a phone that I purchased in the United States but I have an AT&T plan/Mexican phone number in Mexico. Do I need to register?